FeatureShark
A SaaS platform for collecting customer feedback, prioritising features, and managing a product feedback workflow.
Visit FeatureSharkContext
FeatureShark centralises feedback that would otherwise be scattered across conversations and tools, giving product teams a clearer path from customer signal to prioritised work.
My responsibility
Co-founded the product and worked across product decisions and implementation using Laravel and Next.js.
Architecture
- Next.js provides the customer-facing product experience.
- Laravel owns backend workflows and persistent product data.
- The product connects feedback collection, organisation, and prioritisation in one SaaS workflow.
Public outcomes
- Shipped a public product for structured customer-feedback management.
- Connected collection and prioritisation rather than treating feedback as an isolated inbox.
Technologies
- Laravel
- Next.js
- SaaS product development
