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FeatureShark

A SaaS platform for collecting customer feedback, prioritising features, and managing a product feedback workflow.

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Context

FeatureShark centralises feedback that would otherwise be scattered across conversations and tools, giving product teams a clearer path from customer signal to prioritised work.

My responsibility

Co-founded the product and worked across product decisions and implementation using Laravel and Next.js.

Architecture

  • Next.js provides the customer-facing product experience.
  • Laravel owns backend workflows and persistent product data.
  • The product connects feedback collection, organisation, and prioritisation in one SaaS workflow.

Public outcomes

  • Shipped a public product for structured customer-feedback management.
  • Connected collection and prioritisation rather than treating feedback as an isolated inbox.

Technologies

  • Laravel
  • Next.js
  • SaaS product development

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